Digital Marketing Platform

Q. Will I get any free usage on QlickTrack?

Yes. You will get unlimited free usage for 45 Days in our tool.

Q. How can I sign up on QlickTrack?

You can sign up quickly on QlickTrack via the following ways: 1. Visit our get-in-touch and submit relevant information. 2. Drop an sign up email to support@qlicktrack.com or 3. If you know any of our account managers, just let him/her know your request.

Q. How does Your Affiliate Sign Up to Your Network?

Your affiliates can sign up to your network in two ways: 1. From the main page of software, there is a button as “ Sign Up as Affiliate”. He/She just have to fill a form with basic details. 2. As an admin, you can also sign up your affiliates. By clicking on new affiliates, a form will be loaded, fill all the details, click the save button and your affiliate will be added in network.

Q. What to do if Affiliate cannot login the platform after sign up?

Once sign up process is finished, Affiliate's application will be reflected in Network's end. To login the system,Affiliate should get approval from network admin or account manager.

Q. Will account be logged out automatically if there is no activity for a long time?

Yes. In order to provide data security, your account logs out automatically, after you stopped any activities there.

Q. Which kind of integration does QlickTrack support? (Client side or Server side)?

Qlicktrack supports server to server. It is a server side integration.

Q. How can I migrate my system to QlickTrack quickly?

Once you have decided to use Qlicktrack, we can easily migrate all your data (advertisers, affiliates, offers, etc.) to Qlicktrack from your existing system. We will simply use our API, and all the data will be transferred in very short time.

Q.For an Offer, there is a conversion data recorded in advertiser system, but no data recorded in QlickTrack system, what may be the problem?

Please check and make sure if the Network's Postback URL in advertiser's system is set properly and is correct. Also check whether the parameters after equal sign have been replaced by Advertiser's parameters. For Example: the parameter that advertiser system supplies to affiliate is aff_sub={AFF_SUB}. (1) It is set as aff_sub={transaction_id} in Advertiser system and will be added to the offer URL. (2) The network Postback URL will be modified as: http://buying.track.qlicktrack.com/pb?transaction_id={aff_sub}

Q. How to integrate with Affiliates?

QlickTrack system provides tracking link to affiliates in the form - http://track.qlicktrack.com/af_ck?offer_id=9&aff_id=1 Qlicktrack also provides parameters such as: s1, s2, s3, s4, s5 and Traffic Source to the affiliates. The affiliate system needs to provide its third party Postback URL back to Qlicktrack based on parameters above. Qlicktrack can add affiliate Postback URL to Third Party Conversion Pixel/URLs under Global Postback URL. Also can set the Postback URL for different offers.

Q. How to view the click IP?

Qlicktrack system supplies different Reports according to the different requirements. Go to Reports -> Conversion Reports and use settings to choose fields you want to view. Select the session IP in click section.

Q. The conversions of an offer in QlickTrack system are less than the conversions recorded at Advertiser system, what is the problem?

This happens when some Pending conversions for an offer are exist. The Qlicktrack system actually records the conversions the Pending conversions however, they are shown only in the Conversion Reports but not in other reports. The pending reason may be because of the traffic coming from out of the allowed countries. You can also approve the offer by clicking onto the pending offer sections.

Q. What is the method to generate tracking link for Affiliates?

Click Offers -> Manage Offers -> Select an offer -> generate offer tracking -> Select and affiliate -> tracking link is generated.

Q. When you Click to run the offer, it shows 404 error page, what is the problem?

Please check the problem as follows: (1) Check the "Device Targeting" option. Make sure the device running the offer should match the device type of your “Device Targeting” settings (2) Check the GEO targeting option in "Targeting" tab is set to ON. If it is set then please check whether IP address is within a Geo targeting range. If not then, it will show the 404 error. (3) So, when you set both GEO and Device targeting options, it means both the conditions should be satisfied at the time of running the offer. if not then, it will show the 404 error page. (4) If all above settings are ok then, please check if the affiliate status and offer status are valid. If the offer is already expired, Affiliates can’t run the offer and it will show the 404 error page. (5) If reason doesn’t belong to any of the above conditions, please contact us.

Q. Advertiser will resend the conversion to QlickTrack, could QlickTrack records the actual time of conversion?

Since the conversion time in Qlicktrack is based on the time of advertiser system calling Qlicktrack’s Postback URL, so if advertiser calls Qlicktrack’s Postback URL again, the time already not the actual time of conversion, Qlicktrack will record the time of advertiser calls Qlicktrack’s Postback URL.

Q. What does ROI mean?

Return on investment (ROI) metric is to measure, per period, rates of return on money invested in an economic entity in order to decide whether or not to undertake an investment.

Q. What is the difference between conversion IP and session IP?

Conversion IP means the IP of the conversion and Session IP is the click IP.

Q. What’s the meaning of “My Offers” in affiliate interface?

It means the offers which affiliate has access to run. Incase the offer is private then you need to approve the affiliate so that he can access the offer.

Q. Why can I see data in Report if Offer has been paused?

Qlicktrack measures 2 categories of clicks: All clicks and Gross clicks. "All clicks" category is clicks came from active offers as well as from error pages, in case traffic doesn't meet the requirements. "Gross clicks" - clicks came from active offers only. If Offer is paused and there is no secondary offer set, Qlicktrack will not allow traffic to reach the offer. These clicks will be recorded in All Clicks report. You need to tell affiliates that the offer is set as pause, and stop to post traffic.

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Q. What’s the meaning of “My Offers” in affiliate interface?

It means the offers which affiliate has access to run. Incase the offer is private then you need to approve the affiliate so that he can access the offer.

Q. Why can I see data in Report if Offer has been paused?

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